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#Adobe digital editions error for mac
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#Adobe digital editions error password

In the pop-up window that opens, enter the password for your Adobe ID or OverDrive account (and make sure the correct Adobe ID or OverDrive account is listed in the drop-down menu). In ADE, press Ctrl + Shift + D ( Command + Shift + D on a Mac) on your keyboard. Click Erase Authorization, then OK to confirm. Click next to "Devices," then select Erase Device Authorization.

Click on your Kobo under the "Devices" menu on the left.

Use ADE to delete the ebook that's causing issues from your Kobo and your computer (make sure to choose the Remove from Library option).

Plug your Kobo into your computer (using the USB cable that came with your Kobo).

You should find these in the Settings menu on your Kobo.

Make sure the date and time settings on your Kobo ereader are correct.

First, reset the authorization on your Kobo Most of the time, resetting the authorization information for your Kobo and in ADE will fix the problem. Please sign-in with the authorized Adobe ID and try again. This document is protected by Adobe Digital Rights Management (DRM) and is not currently authorized for use with your Adobe ID. Here are some specific error messages you may see on your Kobo when trying to open a transferred title in this scenario: This error occurs when the authorization information on your Kobo ereader and in Adobe Digital Editions (ADE) doesn't match.

#Adobe digital editions error download

Click here to download version 3.0."Content locked" error or book won't open on a Kobo ereader

#Adobe digital editions error software

We also suggest installing Adobe Digital Editions software version 3.0.If you received a "User Not Activated" or "Loan token not found" error message, click here for assistance.If the above fixes did not correct your issue, try the following: NOTE: If you continue to experience any problems it may also help to re-download the Library book from your Library's website before attempting to sideload again. At this point the issue should be resolved you may sideload and re-open the titles on your NOOK. Adobe Digital Editions application will recreate the previously deleted folders.Ĩ. When prompted, Adobe Digital Editions will ask to authorize your device. Open Adobe Digital Editions and re-connect your NOOK. When completed, safely eject your NOOK from your computer.ħ. Deleting these folders will securely and conclusively de-authorize your device, which will allow you to properly authorize your device and begin your download(s).Ħ. This will delete all Adobe local content from your NOOK. Delete the folders by dragging them to the recycle or trash bin, or by highlighting them and clicking delete. Verify that all the files in this folder are backed up on your computer, or that they are available to re-download them from their Library's website.ĥ. If these folders do not appear, try powering your device on and off and then try again.Ĥ. Locate the ".adobe-digital-editions" and "digital editions" folders on the root of the drive, or the first directory in the drive such as C:\. This will ensure ADE does not attempt to authorize your device prematurely.ģ.

#Adobe digital editions error for mac

Alternatively, you can double-click on the NOOK drive located in "My Computer" for Windows PC users or on the desktop for Mac users.Ģ.If your computer detects your NOOK and asks if you wish to open the drive click OK.Connect your NOOK to your computer using the appropriate USB cable and open Adobe Digital Editions. You can transfer items to and from the device's just by dragging and dropping.ġ. After authorization, the device appears as an icon in your library. Once detected, Adobe Digital Editions will prompt you to "Authorize" your device to the program. After your device has been detected by your MAC, open Adobe Digital Editions.Ģ.Your MAC should then detect your device (a drive icon labeled NOOK should appear on your desktop).Once ADE has been closed, insert the USB cable from your device to your MAC.Your PC should then detect your device.Once ADE has loaded, insert the USB cable from your device to your computer.Connect your NOOK via USB Cable to a compatible USB port on your computer. "User Not Authorized" error may occur when a device is intentionally or unintentionally de-authorized.ġ.